Subscription Policy

Infinity Hoop Subscription Policy

We’re thrilled to have you as part of the Infinity Hoop family! To ensure a smooth and transparent experience, please review our subscription policy below:

Subscription Cancellations

You can cancel your subscription at any time through your account or by contacting our support team. However, please note the following:

- If your order has already been fulfilled (shipped):
We can only cancel future subscription renewals. The current order is no longer eligible for cancellation, but you may return the product for a refund, subject to our Return Policy guidelines.

- If your order has not been fulfilled:
We can cancel the current order and any future subscriptions.

Returns for Physical Products

If you’ve received your product and wish to return it, we accept returns for eligible items in accordance with our Return Policy. Once we receive and inspect the returned item, a refund will be issued for that order.

Please visit our Return Policy page for detailed instructions.

Digital Product Subscriptions

Due to the nature of digital products, we do not offer refunds on digital subscription purchases. However, you can still cancel future renewals at any time to avoid being charged again.